1. General Information

Welcome to Tora Pets! By using our website, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part, please discontinue use of our website.

2. Products and Services

• All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product or service without notice.
• Product descriptions and images are provided for informational purposes only and may vary slightly.

3. Pricing and Payments

• Prices listed are in [SGD] and include applicable taxes unless otherwise stated.
• Payment must be made at checkout through the available payment methods.

4. Shipping and Delivery 

• Orders will be processed and shipped within [3 business days]. Delivery times may vary based on your location.
• Shipping fees are calculated at checkout and depend on the weight and destination of your order.

5. Returns and Refunds

• If you are not satisfied with your purchase, you may request a return or refund within [3 business days] of receiving your order.
• Products must be unused, in their original packaging, and accompanied by proof of purchase.
• Refunds will be processed within [3 business days] upon approval.

6. User Account

• Users may be required to create an account to purchase products or access certain features.
• You are responsible for maintaining the confidentiality of your account details and ensuring the accuracy of your information.

7. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

8. Intellectual Property

All content on the Tora Pets website, including text, images, logos, and designs, is the property of Tora Pets and is protected by intellectual property laws. Unauthorized use is prohibited.

9. Limitation of Liability

Tora Pets is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction].

11. Updates to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.

Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us at:
Email: sales@torapets.com
Phone: 8063 2595
Add: 16 Kallang Place, 03-08 Singapore 339156